Privacy Policy

Last updated: 1 March 2026

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect:

Personal identification information (name, email, phone number)
Shipping and billing address
Payment information (processed securely via Stripe; we do not store card details)
Booking information (appointment dates, services selected)
Website usage data via cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders and bookings
Communicate with you about your orders, appointments, and enquiries
Improve our website and services
Send marketing communications (only with your consent)
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except as necessary to provide our services (e.g., payment processing via Stripe, shipping providers).

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information. Payment processing is handled securely by Stripe, which is PCI DSS compliant.

5. Cookies

Our website uses cookies and similar tracking technologies (Google Analytics, Meta Pixel) to enhance your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time

7. Contact Us

If you have questions about this privacy policy, please contact us at info@saltedstudio.co.nz or call +64 6 868 9977.